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The School Leadership Podcast

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A regular look at the issues that affect all sorts of leaders in schools, brought to you by NAHT. In this series, you'll hear interviews with some of the leading voices in education covering topics at the heart of leadership and learning.

Join NAHT assistant general secretary James Bowen and colleagues in conversation with key thought leaders and the people who directly affect what's happening in teaching. It's a unique listen and the only podcast like it in the sector.

Lessons in negotiation: tools to help school leaders build better relationships and calm a crisis

In this episode of the School Leadership Podcast, former Metropolitan Police hostage and crisis negotiator Nicky Perfect shares strategies to help school leaders deal with difficult everyday situations by improving communication with pupils, parents and colleagues when emotions are running high.

Using lessons learned confronting the extremes of human behaviour, Nicky talks about what to say – and what not to say, explains the importance of a ‘really good listen’ and shares powerful tools that can help you communicate better, defuse conflict and negotiate effectively. Hear her in conversation with NAHT assistant general secretary James Bowen.

Nicky will be a keynote speaker at this year’s Inspiring Leadership Conference, which takes place on 12 and 13 June in Birmingham. She is one of a line-up that includes naturalist Chris Packham and Olympic gold medallist Ben Hunt-Davis, who will all be there to share their stories and strategies with school leaders. ⁠Find out more⁠.

Click below to listen, or find the School Leadership Podcast wherever you listen to podcasts – where you can also rate, review and subscribe. 

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First published 01 April 2025