A selection of model policies that you can adopt in your school on principal employment practices.
An overview of managing parental complaints, with advice on setting up an academies complaints procedure and a model complaints procedure that school leaders to adapt in their workplace.
NAHT has also created a model complaint procedure for single academies and a model complaint procedure for academies that are part of a multi-academy trust.
This article is available to NAHT members only. To view this advice click here